Privacy Policy

Personal Information

When you sign up for Handle Monitor, we may collect the following types of personal information:

• Contact information: email address, name (if provided)
• Account information: username, password (encrypted), account preferences
• Monitoring data: social media handles you wish to track on platforms such as X, Instagram, TikTok, Twitch, Facebook, and Pinterest
• Payment information: billing details, payment method (processed by third-party payment processors)
• Communication data: messages you send to us, support requests

Automatic Information

• Device and browser information: IP address, browser type, operating system
• Usage information: pages visited, time spent on service, feature usage
• Cookies and tracking technologies: session cookies, performance cookies
• Log data: access times, error logs, performance metrics

We use the personal information we collect for the following purposes:

Service Provision

• Monitor handle availability on specified platforms
• Send notifications about handle availability changes
• Manage your account and user preferences
• Process payments for Premium Plan subscriptions
• Provide customer support and respond to inquiries

Service Improvement

• Analyze usage patterns to improve service performance
• Develop new features and functionality
• Troubleshoot technical issues and bugs
• Conduct internal research and analytics

Legal and Security

• Comply with legal obligations and law enforcement requests
• Protect against fraud, abuse, and security threats
• Enforce our terms of service and policies

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

• Payment processors for handling subscription payments
• Email service providers for sending notifications
• Cloud hosting providers for data storage and processing
• Analytics providers for service improvement (anonymized data only)

Legal Requirements

• When required by law, court order, or legal process
• To protect our rights, property, or safety
• To protect the rights, property, or safety of our users
• In connection with law enforcement investigations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response procedures for security breaches

While we strive to protect your information using industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: retained while your account is active and for up to 3 years after account closure
• Payment information: retained as required by financial regulations (typically 7 years)
• Usage data: aggregated and anonymized for analytical purposes
• Communication records: retained for customer service purposes for up to 2 years

You may request deletion of your personal information at any time, subject to legal retention requirements.

Depending on your location, you may have the following rights regarding your personal information:

General Rights

• Access: Request information about the personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (subject to certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for basic site functionality and security
• Performance cookies: Help us understand how you use our service
• Functional cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect service functionality.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

We will respond to privacy-related inquiries within 30 days of receipt.